Epic Application Coordinator (Beacon)

  • Spartanburg, SC
  • Home Office: 700 N Pine Street, Spartanburg, SC 29302
  • Physician and Nursing Systems
  • Full-Time
  • Information Technology
  • Job Grade E12
  • Req #: 37191
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EPIC Application Coordinator (Beacon)

The EPIC Application Coordinator will have primary responsibility for the design, build / configuration, testing, validation and ongoing support of the medical oncology module, Epic Beacon.  This role will be responsible for obtaining and maintaining in-depth knowledge of the software functionality, and acquiring / utilizing knowledge of the operational workflows to be implemented with the EPIC system. 

Required Education and Experience:  

  • Associate’s degree or higher or related applicable experience with 5 years Healthcare IT experience with Epic Systems.
  • Non-certified medical oncology epic builders must complete required training for module(s), and pass certification within 45 days of completion of training.

Preferred Education and Experience:   

  • Bachelor’s Degree in computer science or related field with 7 years of Healthcare IT experience with Epic systems.

EPIC Application Coordinator Responsibilities and Tasks:

  • Maintain regular communication with vendor implementation representatives.  Work with implementation representatives and the organization’s business community and end users to ensure the system meets the organization’s business needs
  • Assume application expertise by obtaining and maintaining EPIC certification for the assigned application(s) within the required timeframe.
  • Achieve an in-depth knowledge of assigned application(s) and its relationship to other applications.
  • Participate in project plan development and monitoring project milestones
  • Participate in design and validation sessions and ensure appropriate documentation, follow-up and issue escalation occurs.
  • Perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with Epic software.  Provide application expertise to facilitate discussions and decisions.
  • Work with department representatives to analyze needs and translate these into system design.
  • Participate in development, execution and sign off of system testing.
  • Develop and maintain detailed documentation on system configurations and technical components.
  • Troubleshoot problems identified by team members and end users.
  • Escalate issues and risks to project leadership.
  • Collaborate with the training team(s) in the design and development of training programs.
  • Provide application expertise to the project team and advisory groups.
  • Participate in the planning and execution of application go-live and post-live activities.
  • Follow established guidelines for system change control.
  • Identify potential system enhancement needs.
  • Introduce best practice options for future-state workflows and processes.
  • Collect information regarding potential system enhancement needs
  • Analyze new functionality in releases to determine how and if it should be used.
  • Coordinate ongoing software updates and changes.
  • Review and test new software releases.

Key Abilities for the EPIC Application Coordinator:

  • Understanding of the organization and the user community in the application coordinator’s assigned area
  • Ability to lead meetings, prioritize, resolve conflicts, managing issues, and oversight and implementation of project plan activities
  • Strong communication and follow-up skills
  • Ability to probe for information about the underlying needs of the organization and user community.


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