Epic Application Coordinator (Beacon)

Summary

EPIC Application Coordinator (Beacon)

The EPIC Application Coordinator will have primary responsibility for the design, build / configuration, testing, validation and ongoing support of the medical oncology module, Epic Beacon.  This role will be responsible for obtaining and maintaining in-depth knowledge of the software functionality, and acquiring / utilizing knowledge of the operational workflows to be implemented with the EPIC system. 

Required Education and Experience:  

• Associate’s degree or higher or related applicable experience with 5 years Healthcare IT experience with Epic Systems.
• Non-certified medical oncology epic builders must complete required training for module(s), and pass certification within 45 days of completion of training.

Preferred Education and Experience:   

• Bachelor’s Degree in computer science or related field with 7 years of Healthcare IT experience with Epic systems.

EPIC Application Coordinator Responsibilities and Tasks:

• Maintain regular communication with vendor implementation representatives.  Work with implementation representatives and the organization’s business community and end users to ensure the system meets the organization’s business needs
• Assume application expertise by obtaining and maintaining EPIC certification for the assigned application(s) within the required timeframe.
• Achieve an in-depth knowledge of assigned application(s) and its relationship to other applications.
• Participate in project plan development and monitoring project milestones
• Participate in design and validation sessions and ensure appropriate documentation, follow-up and issue escalation occurs.
• Perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with Epic software.  Provide application expertise to facilitate discussions and decisions.
• Work with department representatives to analyze needs and translate these into system design.
• Participate in development, execution and sign off of system testing.
• Develop and maintain detailed documentation on system configurations and technical components.
• Troubleshoot problems identified by team members and end users.
• Escalate issues and risks to project leadership.
• Collaborate with the training team(s) in the design and development of training programs.
• Provide application expertise to the project team and advisory groups.
• Participate in the planning and execution of application go-live and post-live activities.
• Follow established guidelines for system change control.
• Identify potential system enhancement needs.
• Introduce best practice options for future-state workflows and processes.
• Collect information regarding potential system enhancement needs
• Analyze new functionality in releases to determine how and if it should be used.
• Coordinate ongoing software updates and changes.
• Review and test new software releases.

Key Abilities for the EPIC Application Coordinator:

• Understanding of the organization and the user community in the application coordinator’s assigned area
• Ability to lead meetings, prioritize, resolve conflicts, managing issues, and oversight and implementation of project plan activities
• Strong communication and follow-up skills
• Ability to probe for information about the underlying needs of the organization and user community.