EPIC Application Coordinator (Bridges / HL7 / Cloverleaf)

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  • Spartanburg, SC
  • Home Office: 700 N Pine Street, Spartanburg, SC 29302
  • Enterprise Apps Infrastructure
  • Full-Time - Days
  • Information Technology
  • Job Grade E12
  • Req #: 38637
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The EPIC Application Coordinator will function as an Integration Engineer and have primary responsibility for the design, build / configuration, testing, validation and ongoing support of the EPIC Bridges and Cloverleaf interface engine.  

Expectations of the EPIC Application Coordinator role include:

  • Implement and support EPIC Bridges and Cloverleaf interface engine
  • Knowledge of HL7 standards including message structures of ADT, ORM, ORU, DFT, MFN
  • Must be able to interpret HL7 specifications
  • Experience with building/supporting application infrastructure that utilizes a VPN connection
  • Must have a technical understanding of how build decisions affect patient registration, scheduling, orders, and results
  • Familiarity with Inpatient and Outpatient workflows is a preference.

Education/Experience requirements:

  • Bachelors Degree in Computer Science or related field
  • 5 years of Healthcare experience (prefer 7+ years of Healthcare experience)
  • Epic Bridges certification  

Responsibilities and Tasks that define this role:

  • Maintain regular communication with vendor implementation representatives.  Work with implementation representatives and the organization's business community and end users to ensure the system meets the organization's business needs
  • Assume application expertise by obtaining and maintaining EPIC certification for the assigned application(s) within the required timeframe.
  • Achieve an in-depth knowledge of assigned application(s) and its relationship to other applications.
  • Participate in project plan development and monitoring project milestones
  • Participate in design and validation sessions and ensure appropriate documentation, follow-up and issue escalation occurs.
  • Perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with Epic software.  Provide application expertise to facilitate discussions and decisions.
  • Work with department representatives to analyze needs and translate these into system design. Participate in development, execution and sign off of system testing.
  • Develop and maintain detailed documentation on system configurations and technical components.
  • Troubleshoot problems identified by team members and end users.
  • Escalate issues and risks to project leadership.
  • Collaborate with the training team(s) in the design and development of training programs.
  • Provide application expertise to the project team and advisory groups.
  • Participate in the planning and execution of application go-live and post-live activities.
  • Follow established guidelines for system change control.
  • Identify potential system enhancement needs.
  • Introduce best practice options for future-state workflows and processes.
  • Collect information regarding potential system enhancement needs
  • Analyze new functionality in releases to determine how and if it should be used.
  • Coordinate ongoing software updates and changes.
  • Review and test new software releases.
  • Additional duties as assigned.

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