Epic Grand Central (ADT) and Prelude Application Coordinator

  • Spartanburg, SC
  • Home Office: 700 N Pine Street, Spartanburg, SC 29302
  • Revenue Cycle Support Systems
  • Full-Time
  • Information Technology
  • Job Grade E12
  • Req #: 38815
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Summary

Epic Grand Central (ADT) and Prelude Application Coordinator

Spartanburg, SC

  • Start remote. When the CDC restrictions lift, this position will work on-site in Spartanburg, SC 2-3 days a week.

 

The Epic Application Coordinator will design, build, configure, test, validate and provide ongoing support of the EPIC application, specifically the Grand Central (ADT) and Prelude modules. 

 

What You Will Do

  • Obtain and maintain in-depth knowledge of the software functionality and operational workflows to be implemented and optimized by attending application support training and completing application certification projects and tests. 
  • Understand of the organization and the user community in the application coordinator’s assigned area
  • Lead meetings, prioritize, resolve conflicts, managing issues, and oversight and implementation of project plan activities
  • Probe for information about the underlying needs of the organization and user community, which directly influences how the system will be built
  • Become familiar with the integration points with other areas of business, such as authorization/pre-certification and ADT interfaces to downstream applications. 
  • Understand the organization’s current registration and bed management processes.

 

 

What You Will Need

  • Required: Associate Degree
  • Required: 5 years of Healthcare IT experience
    • Will consider GrandCentral / ADT or Prelude PT experience
    • Will consider other IT software development experience
  • Required: Epic Certification.
    • Must complete required training for product implementation, and pass certification within 90 days of completion of training, if not already certified.

 

  • Preferred: Bachelor’s Degree in Computer Science or related field
  • Preferred: 7 years of Healthcare experience

 

Core Job Responsibilities

 

  • Maintain regular communication with vendor implementation representatives.  Work with implementation representatives and the organization’s business community and end users to ensure the system meets the organization’s business needs
  • Assume application expertise by obtaining and maintaining EPIC certification for the assigned application(s) within the required timeframe.
  • Achieve an in-depth knowledge of assigned application(s) and its relationship to other applications.
  • Participate in project plan development and monitoring project milestones
  • Participate in design and validation sessions and ensure appropriate documentation, follow-up and issue escalation occurs.
  • Perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with Epic software.  Provide application expertise to facilitate discussions and decisions.
  • Work with department representatives to analyze needs and translate these into system design.
  • Participate in development, execution and sign off of system testing.
  • Develop and maintain detailed documentation on system configurations and technical components.
  • Troubleshoot problems identified by team members and end users.
  • Escalate issues and risks to project leadership.
  • Collaborate with the training team(s) in the design and development of training programs.
  • Provide application expertise to the project team and advisory groups.
  • Participate in the planning and execution of application go-live and post-live activities.
  • Follow established guidelines for system change control.
  • Identify potential system enhancement needs.
  • Introduce best practice options for future-state workflows and processes.
  • Collect information regarding potential system enhancement needs
  • Analyze new functionality in releases to determine how and if it should be used.
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